Privacy Policy

Privacy Policy

Pleniko Ltd (Пленико ЕООД) respects your privacy and processes personal data in line with applicable data protection law, including GDPR where applicable.

1. Data Controller

Data controller: Pleniko Ltd (Пленико ЕООД). Contact email: [email protected].

2. What Data We Collect

Through this website we may process: name, email address, phone number, message content, technical logs (IP address, user agent, request timestamps), and security verification data used for anti-spam protection.

3. Why We Process Data

• To respond to your inquiries and provide requested information or offers.
• To maintain security, prevent abuse, and protect our services.
• To perform analytics and service improvement in aggregated form.
• To comply with legal obligations.

4. Legal Bases

• Pre-contractual steps and legitimate business communication.
• Legitimate interest in service security and fraud prevention.
• Legal compliance obligations.
• Consent where required.

5. Data Sharing

We do not sell personal data. We may share data with trusted service providers such as hosting, email delivery, security, analytics, and infrastructure partners acting under contractual safeguards.

6. International Transfers

Where processing involves providers outside your jurisdiction, we apply appropriate safeguards such as contractual clauses and equivalent protection measures.

7. Retention

We keep contact submissions only for as long as needed to handle requests, provide services, ensure security, or meet legal obligations.

8. Your Rights

You may request access, correction, deletion, restriction, objection, portability, and withdrawal of consent where applicable. You may also lodge a complaint with a competent supervisory authority.

9. Cookies and Similar Technologies

We may use essential and functional cookies to operate the website, remember preferences, and protect forms. Additional analytics or marketing cookies are used only where applicable legal basis exists.

10. Security

We apply technical and organizational safeguards, including access controls, secure transmission, and monitoring to protect data against unauthorized access, loss, or misuse.

11. Third-Party Services

This site uses third-party security and infrastructure services (for example anti-bot verification and CDN/proxy protection) that may process technical request metadata.

12. Policy Updates

We may update this policy when legal or operational requirements change. The latest version is published on this page.